Our development experience in this area spans online customer retention, response processing, and comprehensive customer management. The technologies that power these products include workflow, database management, and connectivity with Siebel, PeopleSoft, Salesforce.com and MS CRM among other systems. We can develop, augment, or optimize your CRM system to help you find a cost-effective way to achieve high acquisition and retention returns by strengthening customer relationships, and increasing ROI.

With the arrival of AJAX, and the maturity of Web 2.0, Web Services are now the User Interfaces of choice for most new software systems. No matter what language an application is developed in, or what platform it runs on, well designed web services can deliver attractive, fast, fully-functional interfaces that can be run by anyone with a browser - without the need for installations or even plug-ins. We are experts at designing & implementing secure, responsive systems that are easy to use and integrate seamlessly with your applications.

Today's business solutions more often than not include a multimedia component. From 3D graphic animations, to real-time audiovisual interactions, we have the expertise to deliver what you need. In previous projects, we have leveraged our knowledge of the core technologies of data compression, streaming, and content encryption to deliver applications including wireless VOIP, real-time video conferencing, TV quality Webcasting, and data based surveillance. BrightCreek's wide range of expertise includes detailed knowledge of the communications protocols involved, and all leading graphical & animation design tools.

Regardless of what you are implementing, network infrastructure and architecture will be at the core of the deployment. We intimately understand it and know how to make it work. Whether you are deploying advanced remote services such as a B2B portal, VOIP streaming, or a content distribution network, or simply installing internal network devices; we have the experts to make it work for you. Our experience includes: SNMP, MOM, Tivoli, Openview, and all major RDBMSs.

All companies need secure networks. But there are many other challenges too. What data do you need to track and audit? How do you do it? Are you compliant? We have experience solving these challenges with a range of solutions and services including CISCO, CheckPoint, Juniper, and WebSense. BrightCreek's areas of expertise include VPNs, encryption, penetration testing, perimeter and internal firewalls, intrusion detection, antivirus at all levels, email and web filtering, access controls, audit and compliance, and custom security monitoring and management solutions.

The onslaught of new government regulations has many enterprises scrambling to meet government storage deadlines and requirements. We have experts with the up-to-date knowledge to plan and implement high-end performance storage and retrieval solutions and services. In the past we have used Storage Area Networks (SAN), Network Attached Storage (NAS), SAN/NAS Hybrid Solutions, Content Addressable Storage (CAS), and others. At BrightCreek we support Informational Lifecycle Management (ILM), BackupExec, iSCSI Storage, as well as all major database systems.